When submitting an order to Dragonfly Designs you are entering into a contract with Dragonfly Designs to supply you with handmade jewellery items as described in the product details.

In the rare circumstance of the product you ordered is not available, you will be contacted as soon as possible to discuss the appropriate action.


All jewellery on this site has been handmade in Calgary, Alberta.  


Photographs taken are deemed to be a clear representation of the product.

Due to the handmade nature of jewellery I reserve the right to sell items with minor differences to the products photographed.

Age Restrictions

Persons under the age of 18 should use this Website only under the supervision of an adult and legal guardian.

Intellectual Property

You may not reproduce, copy, distribute, store or in any other fashion re-use material from the Website unless otherwise indicated on the Website or unless given express written permission to do so.


All pricing information on the Website is correct at the time of going online. Dragonfly Designs reserves the right to change prices from time to time and as necessary.


If Dragonfly Designs receives no communication from you, within 7 days of delivery, regarding any problems with the Goods, you are deemed to have received the Goods with no problems.

Returns and exchanges Policy

Dragonfly Designs gladly accepts returns. Simply return the order to us at Dragonfly Designs 2 Royal Ridge Manor NW, Calgary, AB, T3G 5Y9 within 14 days of receiving your delivery.

For exchanges email us at info@dragonflydesignsyyc.com within 7 days of receiving your delivery.

All items must be returned unused, in their original condition and packaging.

Please note that you must cover the cost of the return shipment.

Refunds will be credited to the original purchaser’s credit/debit card.

Please note that personalised items that have been manufactured on behalf of a client cannot be exchanged or returned.


Dragonfly Designs reserves the right to cancel purchases without stating reasons, for any reason prior to processing payment and dispatch.

Limitation of Liability

Dragonfly Designs accepts no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Website or any information contained therein. Users should be aware that they use the Website and its Content at their own risk.

In no case Dragonfly Designs be liable for any direct or indirect loss or damage arising out of the incorrect delivery of goods or out of reliance on incorrect information included on the website. Because some provincies, states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such provinces, states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Privacy Policy

All information provided by you will be treated in the strictest confidence and not divulged to any third party for any reason.

Any information provided by you is securely stored on our server. No payment information (e.g. credit card details) is retained by the server.


Should you have any questions or concerns regarding our Terms & Conditions please contact us at 403-826-3508 or info@dragonflydesignsyyc.com